Frequently Asked Questions
Here’s a little more about how we operate. Got a more specific question? Feel free to get in touch.
Choosing a cleaning company becomes easier when you know how appointments, property access, special requests, and service limitations are handled. Whether you need professional cleaning services in New Jersey for your home or business, an Airbnb turnover cleaning, a detailed move-in or move-out cleaning, or help with carpets, kitchens, and exterior surfaces can prevent delays and unexpected issues.
What types of cleaning services do you offer?
We offer a wide range of cleaning services in New Jersey, including residential house and apartment cleaning, commercial and office cleaning, deep cleaning, move-in/move-out cleaning, Airbnb turnovers, recurring maintenance, specialized area cleaning (kitchens, bathrooms, floors), pressure washing, and disinfecting services.
Do you provide both residential and commercial cleaning?
Yes! RMS Cleaning provides both residential and commercial cleaning services tailored to homeowners, renters, property managers, small businesses, offices, event spaces, hospitality venues, and more across New Jersey.
Are your cleaners insured and background-checked?
Absolutely. All of our cleaners are fully insured, background-checked, and trained professionals, giving you peace of mind that your home or business is in safe and capable hands.
Do you bring your own cleaning supplies and equipment?
Yes, we provide all professional cleaning supplies and equipment, including HEPA vacuums, microfiber systems, and eco-friendly products. If you prefer specific products or green cleaning options, just let us know.
What areas do you serve in New Jersey?
We serve clients throughout New Jersey and nearby communities. For a precise service area or to confirm availability in your location, please contact us directly.
How can I get a quote or schedule a cleaning?
You can get a free quote or schedule a cleaning by calling or texting +1 (609) 323-5331, emailing info@rms-cleaning.com, or filling out the request form on our website. We’ll gather details like property size, cleaning type, and preferred date to provide an accurate estimate.
Do you offer recurring cleaning plans and discounts?
Yes! We offer flexible recurring cleaning plans (weekly, bi-weekly, monthly) with discounted pricing after your initial cleaning. Recurring clients benefit from consistent service and savings.
Can I request eco-friendly or special cleaning products?
Yes — we use eco-friendly, non-toxic cleaning products that are safe for families, pets, and employees. If you have specific product preferences or sensitivities, we’ll accommodate them when you book.
Do you offer deep cleaning, move-in/move-out, or specialty services?
Definitely. We provide deep cleaning for thorough top-to-bottom sanitation, move-in/move-out cleans to help with transitions, and specialty services like disinfecting, pressure washing, Airbnb turnovers, and targeted kitchen or bathroom cleaning.
Are you available for weekend or after-hours cleanings?
No, you do not need to remain at the property throughout the cleaning appointment. You can provide secure access instructions through a lockbox, concierge, property manager, or another approved method. Make sure the team knows how to enter, lock the property, and contact you if an issue arises. You may also choose to be present during the first appointment to explain priorities, identify delicate surfaces, and answer initial questions.
Are you available for weekend or after-hours cleanings?
No, you do not need to remain at the property throughout the cleaning appointment. You can provide secure access instructions through a lockbox, concierge, property manager, or another approved method. Make sure the team knows how to enter, lock the property, and contact you if an issue arises. You may also choose to be present during the first appointment to explain priorities, identify delicate surfaces, and answer initial questions.
Do I need to be home while the cleaning team is working?
Secure cash, jewelry, medication, collectibles, electronic devices, legal documents, and irreplaceable belongings before the cleaning team arrives. Fragile decorations should be moved to a protected location or clearly identified as items that should not be handled.
Cleaners can work around delicate belongings, but removing them from active cleaning areas provides the greatest protection.